Why should I sign up?

Doorbell Pharmacy’s Intelligent Subscription Service is a convenient and efficient way of ordering your monthly medical, health & fitness supplement requirements at your doorstep. Your dedicated relationship manager tracks all your needs and will remind you before your medicines need to be refilled.

How much will it cost me?

Our service is absolutely free of charge, you only pay for the products that you order. In addition we have negotiated attractive prices for our subscribers to provide you with value for money along with our exceptional service.

What is your delivery area?

We currently provide free delivery for orders over Rs. 500 anywhere is Mumbai. Any order below that will be charged a nominal delivery fee of Rs. 30.

How long will you take to deliver?

You will receive your first delivery within 24hrs of order confirmation. Our relationship manager will then create a monthly delivery schedule at your convenience to ensure timely refilling of your medicines.

What do you mean by delivery schedule?

Our relationship manager will work with you to setup fortnightly or monthly refills of your medications and products. In addition, our manager will call you a few days before the due date, to confirm the contents and time of delivery.

How do I modify my order?

There are two different ways to change the contents of your order. You can login to your account and edit them in the “My Profile” page or call us on 65961111. In case you forget, you can always inform us when you receive your monthly/fortnightly confirmation call.

What are the products that you stock?

We stock over 10,000 products that include – medicines, health and fitness supplements, personal and home care essentials and baby and pet care products.

What if I can’t find what I want?

You can always call or email us with any requirements that need to be met. We will try our best to procure these products for you.

My account says “Not Approved”, what do I do?

This message just means, that we are assigning a relationship manager for you and will call you shortly to approve your account.